Privacy Policy

Protection of your personal data

Processing of personal data

We, the ECC-ESC International GmbH, take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

The use of our website is usually possible without providing personal information. As far as on our sides personal data (for example name, address or E-Mail addresses) are raised, this takes place, as far as possible, always on voluntary basis. These data will not be disclosed to third parties without your explicit consent.

Please note that data transmission over the Internet (for example, when communicating by e-mail) may have security vulnerabilities. A complete protection of the data from access by third parties is not possible.

Definitions

a) personal data

Personal data means any information relating to an identified or identifiable natural person (hereinafter the " affected person "). A natural person is considered to be identifiable who, directly or indirectly, in particular by association with an identifier such as a name, an identification number, location data, an online identifier or one or more special features, expresses the physical, physiological, genetic, mental, economic, cultural or social identity of this natural person can be identified.

b) affected person

Affected person is any identified or identifiable natural person whose personal data is processed by the controller.

c) Processing

Processing means any process or series of operations related to personal data, such as collecting, capturing, organizing, organizing, storing, adapting or modifying, reading out, querying, using, with or without the aid of automated procedures; disclosure through submission, dissemination or any other form of provision, reconciliation or association, restriction, erasure or destruction.

d) Restriction of processing

Restriction of the processing is the marking of stored personal data with the aim to limit their future processing.

e) Profiling

Profiling is any type of automated processing of personal data that involves the use of such personal information to evaluate certain personal aspects relating to a natural person, in particular aspects relating to job performance, economic situation, health, personal to analyze or predict preferences, interests, reliability, behavior, whereabouts, or relocation of that natural person.

f) Pseudonymisation

Pseudonymisation is the processing of personal data in such a way that personal data can no longer be attributed to a specific data subject without the need for additional information, provided that such additional information is kept separate and subject to technical and organizational measures to ensure that the personal data not assigned to an identified or identifiable natural person.

g) Responsible or controller

The Responsible or controller is the natural or legal person, public authority, body or body that, alone or in concert with others, decides on the purposes and means of processing personal data. Where the purposes and means of such processing are determined by Union law or the law of the Member States, the controller or the specific criteria for his designation may be provided for under Union or national law.

h) Processor

A processor is a natural or legal person, public authority, body or body that processes personal data on behalf of the controller.

i) Receiver

Recipient is a natural or legal person, agency, agency or other entity to whom Personal Data is disclosed, whether or not it is a third party. However, authorities that may receive personal data under Union or national law in connection with a specific mission are not considered to be acting or acting. However, authorities which may receive personal data under Union or national law in connection with a particular mission are not considered to be beneficiaries.

j) Third party

The third party is a natural or legal person, public authority, body or body other than the data subject, the controller, the processor and the persons authorized under the direct responsibility of the controller or processor to process the personal data.

k) Consent

Consent is any expression of will voluntarily and unambiguously given by the data subject in the form of a statement or other unambiguous confirmatory act by the data subject to indicate to the data subject that they consent to the processing of the personal data concerning them is.

Server log files

In the case of merely informative use of the website, ie if you do not register or otherwise provide us with information, we will only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website and to ensure the stability and security (in this respect, the legal basis is Art. 6 (1) sentence 1 lit. DS-GVO):

  • Browser type / browser version
  • used operating system
  •  each amount of data transferred
  • Referrer URL
  • Hostname / IP of the accessing computer
  • Date and time of server request

Rights of the data subject

a) Right to confirmation

Each data subject has the right, as granted by the European Di- rective and Regulatory Authority, to require the controller to confirm whether personal data relating to him / her are being processed. If an affected person wishes to exercise this right of confirmation, they can contact an employee of the controller at any time.

b) Right to information

Any person affected by the processing of personal data shall have the right granted by the European legislature and the legislature at any time to obtain free information from the controller on the personal data stored about him and a copy of that information. In addition, the European legislator and regulator has provided the data subject with the following information:

  • the processing purposes
  • the categories of personal data being processed
  • the recipients or categories of recipients to whom the personal data have been or are being disclosed, in particular in the case of beneficiaries in third countries or international organizations
  • If possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria for determining that duration
  • the existence of a right to rectification or erasure of personal data concerning him or to a restriction of processing by the controller or a right to object to such processing
  • the existence of a right of appeal to a supervisory authority
  • if the personal data are not collected from the data subject: all available information on the source of the data
  • the existence of automated decision-making including profiling in accordance with Article 22 (1) and (4) of the DS-GVO and - at least in these cases - meaningful information about the logic involved and the scope and intended impact of such processing on the data subject

Furthermore, the data subject has a right of access as to whether personal data has been transmitted to a third country or to an international organization. If this is the case, then the data subject has the right to obtain information about the appropriate guarantees in connection with the transfer.

If a data subject wishes to avail himself of this right to information, he may, at any time, contact an employee of the controller.

c) Right to rectification

Any person affected by the processing of personal data has the right granted by the European legislator to demand the immediate correction of inaccurate personal data concerning him. Furthermore, the data subject has the right to request the completion of incomplete personal data, including by means of a supplementary declaration, taking account of the purposes of the processing. If a data subject wishes to exercise this right of rectification, he may, at any time, contact a member of staff the controller.

d) Right to cancellation (right to be forgotten)

Any person affected by the processing of personal data shall have the right granted by the European Directives and Regulators to require the controller to immediately delete the personal data concerning him, provided that one of the following reasons is satisfied and the processing is not required:

  • The personal data has been collected for such purposes or otherwise processed for which they are no longer necessary.
  • The person concerned revokes the consent on which the processing was based on Article 6 (1) (a) of the DS-GVO or Article 9 (2) (a) of the DS-GVO and lacks any other legal basis for the processing.
  • The data subject objects to the processing in accordance with Article 21 paragraph 1 DS-GVO, and there are no legitimate reasons for the processing, or the data subject objects in accordance with Article 21 paragraph 2 DS-GVO the processing.
  • The personal data were processed unlawfully.
  • Delivery of personal data is required to fulfill a legal obligation under Union or national law to which the controller is subject.
  • The personal data was collected in relation to information society services offered pursuant to Art. 8 para. 1 DS-GVO.

If one of the above reasons is correct and an affected person wishes to arrange for the deletion of personal data held by us, they may, at any time, contact an employee of the controller. We arrange that the deletion request be fulfilled immediately.

If the personal data have been made public by us and if our company is responsible for deleting personal data as the person responsible pursuant to Art. 17 para. 1 DS-GVO, we shall take appropriate measures, including technical ones, taking into account the available technology and the costs of implementation Inform other data controllers processing the published personal data that the data subject has requested that these other data controllers delete all links to such personal data or copies or replications of such personal data, as far as the processing is not required. We will arrange the necessary in individual cases.

e) Right to restriction of processing

Any person affected by the processing of personal data has the right granted by the European directive and regulatory authority to require the controller to restrict the processing if one of the following conditions applies:

  • The accuracy of the personal data is contested by the data subject for a period of time that enables the controller to verify the accuracy of the personal data.
  • The processing is unlawful, the data subject refuses to delete the personal data and instead requests the restriction of the use of the personal data.
  • The controller no longer needs the personal data for processing purposes, but the data subject requires them to assert, exercise or defend their rights.
  • The person concerned has objection to the processing acc. Art. 21 para. 1 DS-GVO and it is not yet clear whether the legitimate reasons of the person responsible outweigh those of the person concerned.
  • If one of the above conditions is met and an affected person wishes to request the restriction of personal data held by us, they may at any time contact an employee of the controller. We will initiate the restriction of processing.

f) Data transferability

Any person affected by the processing of personal data shall have the right granted by the European Directive and Regulatory Authority to receive the personal data concerning him / her provided to a controller by the data subject in a structured, common and machine-readable format. It also has the right to transmit this data to another person responsible without hindrance by the controller to whom the personal data was provided, provided that the processing is based on the consent pursuant to Art. 6 (1) (a) GS-GVO or Art. 9 para 2 (a) of the GS-GVO or on a contract pursuant to Article 6 (1) (b) of the GS-GVO and processing by means of automated procedures, unless the processing is necessary for the performance of a task of public interest or in the exercise of official authority, which has been assigned to the controller.

Furthermore, in exercising their right to data portability under Article 20 (1) of the GS-GVO, the data subject has the right to obtain that the personal data is transmitted directly from one controller to another, where technically feasible and if so this does not affect the rights and freedoms of others.

g) Right to object

Any person concerned by the processing of personal data shall have the right conferred by the European directive and regulatory authority at any time, for reasons arising from its particular situation, against the processing of personal data relating to it pursuant to Article 6 (1) (e) or f DS-GVO takes an objection. This also applies to profiling based on these provisions.

In the event of an objection, we no longer process the personal data unless we can demonstrate compelling legitimate grounds for processing that outweigh the interests, rights and freedoms of the data subject, or the processing is for the purpose of asserting, exercising or defending legal claims,

If we use personal data to conduct direct mail, the data subject has the right to object at any time to the processing of personal data for the purposes of such advertising. This also applies to the profiling, as far as it is associated with such direct mail. If the data subject objects to our processing for direct marketing purposes, we will no longer process the personal data for these purposes.

In addition, the data subject has the right, for reasons that arise from their particular situation, against the processing of personal data relating to them, which we carry out for scientific or historical research purposes or for statistical purposes pursuant to Art. 89 (1) DS-BER To object, unless such processing is necessary to fulfill a public interest task.

In order to exercise the right of opposition, the data subject can contact us directly. The data subject is also free, in the context of the use of information society services, notwithstanding Directive 2002/58 / EC, to exercise his right of opposition by means of automated procedures using technical specifications.

h) Automated decisions in individual cases including profiling

Any person concerned with the processing of personal data shall have the right granted by the European directive and regulatory authority not to be subject to a decision based solely on automated processing, including profiling, which has a legal effect on it or, in a similar manner, significantly affects it; unless the decision (1) is necessary for the conclusion or performance of a contract between the data subject and the controller, or (2) permitted by Union or Member State legislation to which the controller is subject, and that legislation provides for appropriate measures to safeguard the rights and freedoms and the legitimate interests of the data subject; or (3) with the express consent of the data subject.

If the decision to conclude or execute a contract between the data subject and the controller is necessary or with the express consent of the data subject, we will take reasonable steps to safeguard the rights and freedoms and legitimate interests of the data subject at least the right to obtain the intervention of a person by the person responsible, to express his / her own position and to challenge the decision.

If the data subject wishes to rely on automated decision-making rights, they may, at any time, contact an employee of the controller.

i) Right to revoke a data protection consent

Any person affected by the processing of personal data has the right, granted by the European directive and regulatory authority, to revoke consent to the processing of personal data at any time.

If the data subject wishes to assert their right to withdraw consent, they may, at any time, contact an employee of the controller.

j) Right to complain to a supervisory authority

You also have the right to complain to us about the processing of your personal data by a data protection supervisory authority.

Cookies

The websites use cookies. Cookies are text files that are stored and stored on a computer system via an Internet browser.

Many websites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a string through which Internet pages and servers can be assigned to the specific Internet browser in which the cookie was stored. This allows visited websites and servers to distinguish the individual's browser from other Internet browsers that contain other cookies. A particular Internet browser can be recognized and identified by the unique cookie ID.

The use of cookies will provide users of this website with more user-friendly services that would not be possible without the cookie setting.

By means of a cookie the information and offers on our website can be optimized in the sense of the user. Cookies allow us, as already mentioned, to recognize the users of our website. The purpose of this recognition is to make it easier for users to use our website. For example, the user of a website that uses cookies need not reenter their credentials every time they visit the website because this is done by the website and the cookie stored on the user's computer system. Another example is the cookie of a shopping cart in the online shop. The online shop remembers the items that a customer has placed in the virtual shopping cart via a cookie.

The data subject can prevent the setting of cookies through our website at any time by means of a corresponding setting of the Internet browser used and thus permanently contradict the setting of cookies. Furthermore, already set cookies can be deleted at any time via an internet browser or other software programs. This is possible in all common internet browsers. If the data subject deactivates the setting of cookies in the Internet browser used, not all functions of our website may be fully usable.

Functional Cookies

With these cookies, our websites, products and services can remember the information you have provided (such as your username, language settings or the region you are in) and you, more personally tailored to your needs Offer functions. These cookies can also be used so that settings made by you are not lost. For example, you can save changes you made to the text size, font, and other parts of web pages that can be customized. You can also use them to provide services that you have requested. The information collected by these cookies can be anonymized; The cookies are not able to track your browsing activity on other websites.

Use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymization is enabled on this website, Google will truncate your IP address beforehand within member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website usage and internet usage to the website operator.

The IP address provided by Google Analytics within the framework of Google Analytics will not be merged with other data provided by Google.

You can prevent the storage of cookies by a corresponding setting of your browser software; however, we point out that in this case you may not be able to use all the functions of this website in full. You may also prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by using the browser plug-in available under the following link. in download and install: tools.google.com/dlpage/gaoptout.

This website uses Google Analytics with the extension "_anonymizeIp ()". As a result, IP addresses are processed shortened, a person-relatedness can thus be excluded. Insofar as the data collected about you is assigned a personal reference, it will be immediately excluded and the personal data will be deleted immediately.

We use Google Analytics to analyze and regularly improve the use of our website. With the statistics we can improve our offer and make it more interesting for you as a user. For the exceptional cases in which personal information is transferred to the US, Google has submitted to the EU-US Privacy Shield, www.privacyshield.gov/EU-US Framework. The legal basis for the use of Google Analytics is Art. 6 para. 1 sentence 1 lit. f DS-GVO.

Third Party Information: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436-1001. Terms of Use: www.google.com/analytics/terms/en.html, Privacy Policy: www.google.com/intl/de/analytics/learn/privacy.html, and the Privacy Policy: www.google.de/intl/de/policies/privacy.

This website also uses Google Analytics for cross-device analysis of visitor traffic conducted through a user ID. You can disable the cross-device analysis of your use in your customer account under "My Data", "Personal Information".

Using Google Maps

On this website we use the offer of Google Maps. This allows us to show you interactive maps directly in the website and allow you to conveniently use the map feature.

By visiting the website, Google receives the information that you have accessed the corresponding sub-page of our website. This is done regardless of whether Google provides a user account that you are logged in to, or if there is no user account. When you're logged in to Google, your data will be assigned directly to your account. If you do not wish to be associated with your profile on Google, you must log out before activating the button. Google stores your data as usage profiles and uses them for purposes of advertising, market research and / or tailor-made website design. Such an evaluation is carried out in particular (even for users who are not logged in) to provide appropriate advertising and to inform other users of the social network about their activities on our website. You have a right to object to the formation of these user profiles, and you must comply with this to Google.

For more information on the purpose and scope of the data collection and its processing by the plug-in provider, please refer to the privacy policy of the provider. You can also find out more about your rights and privacy settings here: www.google.com/intl/en/policies/privacy. Google also processes your personal information in the US and has submitted to the EU-US Privacy Shield, www.privacyshield.gov/EU-US Framework.

YouTube

Our website uses plugins from the Google-powered YouTube page. Site operator is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. If you visit any of our YouTube plug-in sites, you will be connected to the servers of YouTube. The Youtube server will know which of our pages you visited.

If you're logged into your YouTube account, YouTube will allow you to associate your surfing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

For more information on how to handle user data, please refer to the YouTube Privacy Policy at www.google.com/intl/en/policies/privacy

Legal basis of processing

Article 6 (1) (a) of the DS-GVO provides our company with a legal basis for processing operations in which we obtain consent for a specific processing purpose. If the processing of personal data is necessary to fulfill a contract of which the data subject is a party, as is the case, for example, in processing operations necessary for the supply of goods or the provision of any other service or consideration, processing shall be based on Article 6 (1) (b) of the DS-GVO. The same applies to processing operations that are necessary to carry out pre-contractual measures, for example in the case of inquiries about our products or services. If our company is subject to a legal obligation which requires the processing of personal data, such as the fulfillment of tax obligations, the processing is based on Art. 6 (1) (c) of the DS-GVO. In rare cases, the processing of personal data may be required to protect the vital interests of the data subject or another natural person. This would be the case, for example, if a visitor to our premises were injured and his or her name, age, health insurance or other vital information would have to be passed on to a doctor, hospital or other third party. In that case, the processing would be based on Article 6 (1) (d) of the DS-GVO. In the end, processing operations could be based on Article 6 (1) (f) of the DS-GVO. Processing operations that are not covered by any of the above legal bases are based on this legal basis if processing is necessary to safeguard the legitimate interests of our company or a third party, unless the interests, fundamental rights and fundamental freedoms of the person concerned prevail. Such processing operations are particularly permitted because they have been specifically mentioned by the European legislator. In that regard, it considered that a legitimate interest could be assumed if the data subject is a customer of the controller (recital 47, second sentence, DS-GVO).

Contradiction advertising emails

The use of published in the context of the imprint obligation contact information for sending unsolicited advertising and information materials is hereby prohibited. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.

Contact details of the data protection officer

Creditreform Compliance Services GmbH
Hellersbergstrasse 11
41460 Neuss
Tel .: 02131 109 1089
Mail: datenschutz@repairdome.de